Head of Information Technology

Careers | Oak Foundation

Deadline for application: 23 August 2020

Location: Geneva, Switzerland

About Oak Foundation

Oak Foundation commits its resources to address issues of global social and environmental concern, particularly those that have a major impact on the lives of the disadvantaged. With offices in Europe, India and North America, Oak Foundation makes grants to organisations located in approximately 40 countries worldwide.

About the team:

The IT function currently has five staff members organised into three teams:

  • the Head of Infrastructure and Support, with one additional team member, is responsible for the server, hardware, operating system, cyber security and IT policies;
  • the Head of Business Application and Analytics, with one additional team member, is responsible for the implementation and support of all business applications;
  • a project manager who is currently implementing Oak’s new Grant Management System.


Purpose of the role

This is a great opportunity to join a diverse international Foundation’s operations team. After a decade of sustained growth, the Foundation is now reaching a stable staff and budget size. This offers the opportunity to step back and think about how the technology function can be optimised to increase strategic and operational efficiency. The job holder will support the Foundation’s strategy by leveraging technology to provide decision tools, automate and streamline business processes and enhance collaboration. S/he will have responsibility for the global IT and digitalisation strategy, roadmaps and project delivery,  ensuring operational stability and scalability. S/he will also be a thought partner for senior management in envisioning ways that our grant-making might be strengthened through technology.


Main responsibilities

  • In consultation with the Director of Administration, develop and lead the Foundation’s technology strategy for the next 3-5 years, implementing technology and digitalisation initiatives, and ensuring that resources are aligned with the Foundation’s business needs;
  • Responsible for delivering on the IT roadmap and ensuring projects are delivered cost effectively and on-time;
  • Work with the Director of Administration and Function Heads to identify solutions and opportunities to align and streamline operations and business processes;
  • Supervise a team of five IT professionals;
  • Evaluate and implement new and/or update current systems, infrastructure and business applications (examples include Grants Management, Identity Management, Data Analytics, Monitoring and Evaluation, Expense Management, Human Resources Management systems, communication and collaboration tools, etc.) in partnership with business leads and IT sub-team heads;
  • Act as a consultant/advisor to management and the Trustees on technology/digitalisation projects and issues;
  • Collaborate across the Foundation to achieve consistent business alignment with IT;
  • Lead global  vendor  management  of  all  IT  software  and  systems, including network, laptops, telecom, wireless and supporting applications;
  • Oversee the leadership of cloud services, network operations and architecture; prioritising scalability,  performance  and  security  while monitoring quality control;
  • Responsible for ensuring that appropriate security measures are in place to protect information and systems, and actively monitoring IT risks and recommend mitigation strategies;
  • Monitor and control annual operating budgets;
  • Stay up to date with trends, new developments and issues in the IT industry including innovation, current technologies, compliance, cyber risks and software, hardware and licensing costs.


Position requirements

  • Master’s degree in IT or related field;
  • ITIL Strategic Leader (SL) certification desirable;
  • 10 years professional experience, with at least 3 to 5 years’ experience in a similar role;
  • Proven team management and strategic leadership experience at a senior level;
  • Experience with developing and implementing an organisation-wide IT strategy including lifting to the cloud from on-premise (which is currently underway);
  • Familiarity with working in a complex, international environment with limited resources and budget;
  • Familiarity with outsourced service models and offshoring;
  • Experience of designing and leading complex technology projects involving multiple stakeholders;
  • Brokering compromises and consensus across different programmes/functions with different needs;
  • Experience in working with out-sourced and off-shore service delivery models;
  • Experience developing IT policies on security, usage, data governance and retention;
  • Familiar with GDPR requirements and ensuring compliance;
  • Proven research and analysis skills; outstanding organisational abilities and a commitment to efficiency and meeting tight deadlines;
  • Excellent interpersonal skills; desire and ability to work in a collaborative team environment;
  • Excellent verbal and written communications skills;
  • Ability and willingness to listen and learn, humility and a sense of humour.
  • Available for international travel, up to 40 days a year;
  • Excellent written and spoken English required, other languages are an asset.
  • Experience in the not-for-profit sector a plus.
  • A commitment to Oak’s organisational values.


How to apply

Only candidates with Swiss/EU citizenship or a valid work permit for Switzerland will be accepted.

Applications should include:

  1. A comprehensive curriculum vitae giving details of relevant achievements in recent posts as well as your education and professional qualifications.
  2. A motivation letter that summarises your interest in this post, providing evidence of your ability to match the criteria outlined in the job description..
  3. Salary, notice period and names of two referees, together with a brief statement of the capacity in which they have known you and an indication of when in the process they can be contacted (please note we will not contact your referees without your expressed permission).


Selection process

Deadline for application: 23 August, midnight, 2020

Application by email to: Thibaud de Balby – thibauddebalby@michaelpage.ch. Please state “Head of Information Technology” in the subject line of your email. Please note that we will only be contacting shortlisted candidates.

By submitting your application, you confirm that you have read and understood Oak’s job applicant’s data privacy notice.

Oak Foundation is committed to safeguarding and promoting the welfare of children, as detailed in our child safeguarding policy. We expect all staff to share this commitment. Please note that the successful candidate will undergo reference checks and be required to provide a police record prior to starting employment.

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